Mount Waverley: +61 3 9541 9000 Heatherton: +61 4 2547 8145

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Standard Warranty Procedure

Used Products Warranty

All Budget PC sold used products are covered under minimum 3 months return to base warranty.
Please contact us on 03 9541 9000 to speak to our technician for a trouble shoot before sending in your computer, as most problems can be fixed on the phone.

Q: Where to find your windows activation key?
A: Most Windows licence key are located on the side panel of your computer case, if you are using a notebook, windows activation key may be located at the bottom of your notebook or under the battery.

Q: Why I am not getting the picture on my screen.
A: Please make sure there is only one cable connected in between your computer and your screen, unplug all other unnecessary cables.
    If you have a dedicated video card in your computer, please make sure video cable is connected to dedicated video card out put, not on board video out put.

 

Brand New Budget PC Custom Build System Warranty

All Budget PC build systems are covered under 2 Years Return to Base Warranty, Parts and Labour are all covered. But return shipping is not covered.
Please contact us on 03 9541 9000 to speak to our technician for a trouble shoot before sending in your computer, as most problems can be fixed on the phone.

 

Warranty return for all other products.

Please check manufacture's website for detail warranty return policies first.
For those products covered directly under manufacture warranty, please contact manufacture.
Other products please download and fill a Budget PC Warranty RA Form, attach it together with your faulty product, then return it to the following address:

Att: Budget PC (Warranty)
Unit 111, Axxess Business Park, 45 Gilby Rd, Mt Waverley, VIC 3149

Again, we strongly recommand our customers contact us on 03 9541 9000 to speak to our technician for a trouble shoot before sending in your computer, as most problems can be fixed on the phone.



Addtional information for any technical issues.

When you have a problem with your computer and don't know how to fix it, don't worry we are always here to help. 
Here are some other ways to get in contact with us for any technical issues.  


Tel : (03) 9541 9000
Fax : (03) 9558 9868
Email : warranty@budgetpc.com.au