Mount Waverley: +61 3 9541 9000 Heatherton: +61 3 9551 8635

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Warranty Request

All returns must be first issued a Return Authorisation Number (RA#).
Please complete the form below or download the " BudgetPC RA Return Authority Form" and your request will be reviewed and issued an RA number.
Please clearly print your RA# on the outside of the package when returning to us.


A large percentage of warranty returns are tested to be without fault. If the product is found to be not faulty, a $25 service fee per item may be charged and the non-faulty items will be shipped back to you at your expense. As such we recommend troubleshooting and testing with another system to make sure an item is faulty before returning it.

Used Products Warranty

All Budget PC sold used products are covered under minimum 3 months return to base warranty. 
Please contact us on 03 9541 9000 to speak to our technician for a trouble shoot before sending in your computer, as most problems can be fixed on the phone.

Q: Where to find your windows activation key?
A: Most Windows licence key are located on the side panel of your computer case, if you are using a notebook, windows activation key may be located at the bottom of your notebook or under the battery.

Returning Address:

Att: Budget PC (Warranty)
Unit 111, Axxess Business Park, 45 Gilby Rd, Mt Waverley, VIC 3149

Tel : (03) 9541 9000
Fax : (03) 9558 9868
Email :


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